Shipping Policy

1. DELIVERY METHODS AND COSTS

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The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

At the time of processing your purchase, we will show you the available shipping methods and the cost of your order. 

Delivery options:

• Collection at a Earthware Office & Warehouse - FREE

Collection within 2 working days.

Remember that the person who comes to collect the order need only show the e-receipt with the order number.

• Home delivery:

Standard delivery - ZAR / FREE (Orders over  ZAR)

The estimated delivery time will be between 2-7 working days, depending on the delivery address.

The time frames shown above will be extended for remote areas.

Bear in mind that deliveries are only made on working days.

 

2. ORDER STATUS

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You will receive email updates on the status of your order.

You can also access this information in the section "My Account". If you are not registered, click on the “Order information” link in the confirmation email to track your order.