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Shipping Policy

 

 

1. DELIVERY METHODS AND COSTS

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

At the time of processing your purchase, we will show you the available shipping methods and the cost of your order. 

Delivery options:

  • Collection at a Earthware Office & Warehouse - FREE

Collection within 2 working days.

Remember that the person who comes to collect the order need only show the e-receipt with the order number.

  • Home delivery:

Standard delivery - 79.00 ZAR / FREE (Orders over 700 ZAR)

The estimated delivery time will be between 2-7 working days, depending on the delivery address.

The time frames shown above will be extended for remote areas.

Bear in mind that deliveries are only made on working days.

 

2. ORDER STATUS

You will receive email updates on the status of your order.
Please contact Monica Botha :

monica@earthware.co.za

074 711 6580


You can also access this information in the section "My Account". If you are not registered, click on the “Order information” link in the confirmation email to track your order.

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